Effective: September 23, 2025

Thank you for using Vera CRM!

These Terms of Use (“Terms”) apply to your use of Vera CRM’s AI-powered assistant, software applications, and websites (together, the “Services”). By using our Services, you agree to these Terms, which form an agreement between you and Cal6ix, Inc., a Californian company. Please read them carefully.

If you are located in the European Economic Area, Switzerland, or the UK, your use of the Services may also be subject to additional terms required by applicable law.

Our Privacy Policy explains how we collect and use personal information. While it is not part of these Terms, it is an important document you should review.

  1. Who We Are
    Vera CRM provides an AI-powered assistant designed to help business owners manage client relationships, communications, and tasks more efficiently. For more information, please visit cal6ix.com.

  2. Registration and Access

  • Minimum Age: You must be at least 13 years old (or the minimum age required in your country) to use the Services. If under 18, you need parent or legal guardian consent.
  • Account Accuracy: You must provide accurate and complete information to register for an account. You are responsible for all activity under your account.
  • Authority: If you create an account for another person or entity (e.g., your business), you must have authority to accept these Terms on their behalf.
  • Account Security: Do not share your account credentials or allow others to access your account.
  1. Using Our Services

What You Can Do

You may use our Services to manage business relationships, contacts, notes, tasks, and communications in compliance with these Terms and all applicable laws.

What You Cannot Do

You may not:

  • Use the Services for unlawful, harmful, or abusive activity.
  • Violate others’ rights (privacy, intellectual property, contractual, etc.).
  • Attempt to reverse-engineer, decompile, or discover underlying code or models.
  • Misrepresent AI-generated output as human-authored.
  • Use the Services to build or train competing AI or CRM systems.
  • Interfere with, overload, or bypass our security or usage restrictions.
  1. Content
  • Your Content: You may provide input (contacts, notes, messages) and receive AI-generated output (“Content”). You are responsible for ensuring your Content complies with laws and these Terms.
  • Ownership: You retain ownership of your input. To the extent permitted by law, Vera CRM assigns ownership of AI-generated output to you.
  • Similarity of Output: Because AI may generate similar results for different users, outputs are not guaranteed to be unique.
  • Our Use of Content: We may use Content to provide, maintain, and improve our Services, comply with law, and ensure safety.
    Important: Output may not always be accurate or reliable. You must review it before relying on it for important business or legal decisions (e.g., contracts, hiring, financial advice).

  1. Intellectual Property
    We own all rights, title, and interest in the Services, including software, trademarks, and branding. You may only use our name/logo in compliance with our guidelines.

  2. Paid Accounts

  • Billing: You agree to provide valid payment details. Subscriptions renew automatically unless canceled.
  • Taxes: You are responsible for applicable taxes.
  • Refunds: Payments are non-refundable except as required by law.
  • Price Changes: We may update prices with 30 days’ notice before renewal.
  1. Termination and Suspension
    We may suspend or terminate your access if you:
  • Breach these Terms or misuse the Services.
  • Create risk, legal exposure, or harm to others.
  • Fail to pay for Services.
  • You may cancel at any time. If we discontinue the Services, you will receive advance notice and a refund for unused prepaid Services.

  1. Disclaimer of Warranties
    The Services are provided “AS IS” without warranties of merchantability, fitness for a particular purpose, or accuracy. We do not guarantee uninterrupted or error-free service.

  2. Limitation of Liability
    To the maximum extent allowed by law:
    We are not liable for indirect, incidental, or consequential damages (e.g., loss of profits, data, goodwill).

Our aggregate liability will not exceed the greater of (a) the amount you paid us in the 12 months prior to the claim, or (b) $100.

  1. Indemnity
    If you are a business, you agree to indemnify and hold us harmless against claims, costs, or damages arising from your use of the Services or violation of these Terms.

  2. Dispute Resolution

  • Arbitration: Any disputes will be resolved through binding arbitration under the rules of [Arbitration Provider, e.g., NAM or AAA], except small claims and injunctive relief cases.
  • Class Action Waiver: You agree disputes will be handled individually, not as a class or collective action.
  • Governing Law: These Terms are governed by the laws of [State, e.g., California], excluding its conflicts of laws rules.
  1. Copyright Complaints
    If you believe your rights are infringed, please contact us at:
    Cal6ix, Inc.
    44 Montgomery St, San Francisco, CA 94104
    Email: privacy@veracrm.com

Your notice must include:

  • Your signature
  • Identification of copyrighted work
  • Description of infringing material
  • Your contact information
  • A statement of good-faith belief
  • A statement that the notice is accurate under penalty of perjury
  1. General Terms
  • Assignment: You may not transfer your rights under these Terms. We may assign ours.
  • Changes: We may update these Terms; material changes will be notified at least 30 days in advance.
  • Severability: If part of these Terms is unenforceable, the rest remains in effect.
  • Trade Controls: You must comply with applicable export and sanctions laws.
  • Entire Agreement: These Terms are the entire agreement between you and Vera CRM.